Infrastructure Management

• Our comprehensive end to end solutions range from application development to device management to operations, all while leveraging industry best practices, ensuring consistency, security, and real-time visibility into performance with metrics-based reporting.
• We are focused on the mission and business requirements, as opposed to technology driven.
• Our agency resources are optimized by leveraging existing technologies where possible and desired.
• Our enterprise solutions provide global access to information while considering security, budgets, and future business requirements.
• We provide an Agile response to evolving business requirements and rapidly developing technologies.
• Our proven track record shows successful implementation and management of a comprehensive ITSM services suite that enables easy system and information access for any client, anywhere, resulting in an overall productivity increase.

Gunnison provides and supports research, design, development, implementation, integration, and continual service improvement of an enterprise’s IT infrastructure through the use of best management practices, the infrastructure strategy, annual reviews of the enterprise infrastructure 3-5 year plan, and key performance indicators (KPIs) developed to meet the needs of the stakeholders.

We do this by working with our customers collaboratively to understand their priorities and mission and then leverage our knowledge and expertise of rapidly evolving mobile technologies to provide the most cost effective and timely solutions to meet mission requirements.

• Development: Agile Scrum is a highly collaborative software development methodology that is built around the premise that requirements will change throughout the course of the development process.
• Operations: We leverage industry best practices such as ITIL and PMBOK while adhering to federal guidelines and regulations to deliver enterprise incident, request and change support, manage telecom and vendor costs, and manage device inventory and configurations. We automate and streamline processes, workflows, and reporting where possible, enabling value adding activities in more complex problem solving and analysis. We collaborate with complementary service areas to ensure that the user experience is unified and seamless.
• Gunnison Capabilities: Hybrid Cloud, Network, Digital workplace and collaboration, Service and experience management, managed edge and IOT devices, infrastructure code.

• Ensure quality, improve operational efficiencies, and reduce costs and risks on a continual basis.
• Provide real time visibility and transparency into overall performance through metrics driven dashboards directly linked to infrastructure services.
• Provide coordination across the entire team (stakeholders and service providers) to reduce project risk, mitigate change/update impacts and maximize successful outcomes.
• Provide comprehensive and holistic series of solutions or the ability to monitor and manage enterprise infrastructure services (Power, Network, Cloud, Data Center/Servers/Virtualization, Service components) to reduce the risk of multivendor environment.